After a fresh install of Clarisse, Clarisse may prompt you with an error message regarding a Python installation issue.

Clarisse Python Error Message

Please note that sometimes this error message is not displayed however, you only can see File > Quit in Clarisse’s application main menu bar. These problems typically occur when:

To find the right solution we have first to identify what’s wrong with your installation.

A. Checking Python Installation

Press Windows + R keys to open the Run window, type python.exe and then press the Enter key.

If you have an error message such as:

Windows cannot find 'python.exe'. Make sure you’ve typed the name correctly, then try again.

Python is not properly installed. Go to Step B

If you see a command-line window displaying a message such as:

Python 2.7.13 (default, Dec 17 2016, 12:39:47) [MSC v.1500 64 bit (AMD64)] on win32
Type "help", "copyright", "credits" or "license" for more information.

Python is properly installed you can directly skip to Step C. However, if you can read something like 32 bit instead of 64 bit (AMD64) you must first uninstall Python and then go to Step B

B. Making a clean installation of Python 2.7.x 64-bit

C. Editing clarisse.env file